Get your Password

If you work for an EBRI member and forgot your password, please type your username, email address, or first/last name below and then press Submit. If you do not work at an EBRI member, please contact EBRI at errors-ebri_client_dev@matrixmaxx.com for assistance.

Username:

OR

Email Address:

OR

First Name:

Last Name:


Debugging Info
pagedictsize=0
sqltime = 0.020 s
cpu time = 0.320 s
real time = 1.422 s
memory increase = 2180 kB
fields =
templates =
/home/jsalinas/matrix-head/generic/themes/shared/dgelements/group
/home/jsalinas/matrix-head/generic/themes/shared/dgelements/input
/home/jsalinas/matrix-head/generic/themes/shared/mako/login/lostPasswordPO
/home/jsalinas/matrix-head/generic/themes/www/mako/recaptcha
scrapeAndDrape FRESH stub: http://www.ebri.maxx.matrixdev.net/login/maxx-login-stub
dg = ['lostPasswordUser'] | [454]
extra debug info =
queries = 17 queries

Total TimeCountAvg TimeQuery
0.0131 call
0 rows
0.013 SELECT DISTINCT hex(`Individual`.`IndividualId`) AS `IndividualId`, `Individual`.`EthnicityId`, `Individual`.`firstName`, `Individual`.`lastName`, `Individual`.`prefix`, `Individual`.`suffix`, `Individual`.`title`, `Individual`.`mxxUpdatedBy`, `Individual`.`enteredBy`, `Individual`.`gender`, `Individual`.`SalaryId`, `Individual`.`ssn`, `Individual`.`middleInitial`, `Individual`.`email`, `Individual`.`alternateEmail`, `Individual`.`emailFromThirdPartyId`, `Individual`.`mxxUpdated`, `Individual`.`fax`, `Individual`.`homePhone`, `Individual`.`workPhone`, `Individual`.`secondaryPhone`, `Individual`.`mobilePhone`, `Individual`.`pager`, `Individual`.`IndividualTypeId`, `Individual`.`paidDues`, hex(`Individual`.`VotingId`) AS `VotingId`, `Individual`.`aliases`, `Individual`.`personalStatus`, `Individual`.`salutation`, `Individual`.`homeFax`, `Individual`.`visionsId`, `Individual`.`emailSent`, `Individual`.`personalBackground`, `Individual`.`dontEmail`, `Individual`.`preferredMethodOfComm`, `Individual`.`mxxCreated`, `Individual`.`jobLevel`, `Individual`.`publishInDirectory`, `Individual`.`individualNum`, `Individual`.`birthDay`, `Individual`.`ageGroup`, `Individual`.`degreeLevel`, `Individual`.`maritalStatus`, `Individual`.`designations`, `Individual`.`yearJoined`, `Individual`.`otherJobFunction`, `Individual`.`numberOfChildren`, `Individual`.`namesOfChildren`, `Individual`.`groupAffiliations`, `Individual`.`schoolAttended`, `Individual`.`SACompanyName`, `Individual`.`recordOrigin`, `Individual`.`source`, `Individual`.`sourceOther`, `Individual`.`dontSnailmail`, `Individual`.`prospectStatus`, `Individual`.`canSpamSet`, hex(`Individual`.`mxxCreatedBy`) AS `mxxCreatedBy`, `Individual`.`criticalNotes`, `Individual`.`congresspersonFor`, `Individual`.`congressParty`, `Individual`.`levelOfSupport`, `Individual`.`alumnusTerminationDate`, `Individual`.`hardcopyPublications`, `Individual`.`ebrief`, `Individual`.`alumniTerminationDate`, `Individual`.`subscriberExpired`, `Individual`.`subscriberPublicationDescription`, `Individual`.`subscriberPublicationType`, `Individual`.`division`, `Individual`.`subscriptionExpiration`, `Individual`.`activeFellow`, `Individual`.`activeSubscriber`, `Individual`.`mailChimpMergeCache`, `Individual`.`createdOnWWW`, `Individual`.`lastCheckedNotifications`, `Individual`.`SAIsBoard`, `Individual`.`delinquentSince`, `Individual`.`isMergeProtected` FROM (Individual, User) WHERE `Individual`.`userId`=`User`.`UserId` AND `User`.`UserId`=0x5F4ABE00000001 ORDER BY `Individual`.`lastName`, `Individual`.`firstName`, `Individual`.`middleInitial`
0.0031 call
0 rows
0.003 COMMIT
0.0026 calls
1 row
0.000 SELECT version from databasemap;
0.0022 calls
1 row
0.001 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='recaptcha_site_key' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0022 calls
1 row
0.001 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='recaptcha_secret_key' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0011 call
1 row
0.001 SELECT DISTINCT hex(`ClientSetting`.`ClientSettingId`) AS `ClientSettingId`, `ClientSetting`.`name`, `ClientSetting`.`value`, `ClientSetting`.`parentClass`, hex(`ClientSetting`.`parentId`) AS `parentId` FROM (ClientSetting) WHERE ((`ClientSetting`.`name`='forgotPasswordText' AND `ClientSetting`.`parentClass` is null) AND `ClientSetting`.`parentId` is null)
0.0011 call
159 rows
0.001 SELECT * FROM webselect
0.0001 call
0 rows
0.000 INSERT INTO `PageRequest` SET `mxxCreated`='2026-02-27 19:57:56',`mxxCreatedBy`=NULL, `PageRequestId`=0x5F4ABE00000000, `path`='forms/UserFormPublic/lostPassword', `formName`='UserFormPublic', `site`='www', `clientAcronym`='EBRI', `pid`='3358919', `requestNum`='1', `pageDictSize`=NULL, `objectId`=NULL, `templateMethod`=NULL, `growth`=NULL, `server`='www.ebri.jsalinas.maxx.matrixdev.net', `dbThreadId`='52511', `startTime`='2026-02-27 19:57:56', `sessionId`=0x620D7C23B66A6F96, `userId`=0x0, `userName`='public', `result`=NULL, `sqltime`=NULL, `timeTaken`=NULL, `dictSize`=NULL, `fields`='{}', `clientIPAddr`='216.73.216.211'
0.0001 call
1 row
0.000 SELECT * FROM uuid FOR UPDATE
0.0001 call
0 rows
0.000 START TRANSACTION